Below is a list of the most frequently asked questions about our cleaning services. I hope they will be helpful.
No, Home Fix Ontario does not require a long-term contract for our cleaning services. We offer flexible service options to fit your needs, whether it's a one-time post-construction clean or recurring cleaning services.
We believe in earning your trust with quality service, not locking you into a contract!
Home Fix Ontario has been providing professional cleaning services since 1992—that’s over 30 years of experience in keeping homes and businesses spotless!
With decades of expertise in post-construction and deep cleaning, we take pride in delivering high-quality, reliable, and detail-oriented cleaning services across Ontario.
Yes! Home Fix Ontario is fully insured to give you peace of mind while we handle your cleaning needs. Our insurance coverage protects both our clients and our team, ensuring a safe, professional, and worry-free cleaning experience.
Your property is in trusted and responsible hands!
At Home Fix Ontario, we proudly offer our professional cleaning services across various towns and cities in Ontario. Our primary service areas include:
- Mississauga
- Brampton
- Toronto
- Oakville
- Milton
- Georgetown
Our main locations are:
- 2657 Dundas St W, Mississauga, ON L5K 1R9
- 20 Delta Park Blvd, Brampton, ON L6T 5E7
- 120 Rutherford Rd S, Brampton, ON L6W 3J5
If your town isn't listed, please reach out to us. We're continually expanding our service areas and would be happy to discuss how we can assist you.
At Home Fix Ontario, we offer comprehensive post-construction and deep cleaning services to ensure your space is spotless, dust-free, and move-in ready. Our services include:
Dust & Debris Removal – Eliminating construction dust, dirt, and small debris.
Floor Cleaning – Sweeping, vacuuming, mopping, and polishing all floor types.
Window & Glass Cleaning – Removing smudges, paint, and dust from windows and glass surfaces.
Wall & Baseboard Cleaning – Wiping down walls, doors, and baseboards to remove dust and marks.
Bathroom Deep Cleaning – Sanitizing sinks, toilets, showers, and mirrors for a fresh finish.
Kitchen Cleaning – Wiping cabinets, countertops, sinks, and appliances inside & out.
Air Vent & Duct Cleaning – Clearing out dust buildup for better air quality.
Final Touch-Ups – Ensuring all surfaces are clean, polished, and ready for use.
Have specific cleaning needs? We can customize our services to meet your requirements!
Green home cleaning is an eco-friendly cleaning approach that we use non-toxic, biodegradable, and environmentally safe products to clean your home without harming your health or the planet. At Home Fix Ontario, we are committed to providing safe, effective, and sustainable cleaning solutions.
Benefits of Green Cleaning:
✅ Safer for Your Health – No harsh chemicals or toxic fumes
✅ Better for the Environment – Reduces pollution and waste
✅ Effective Cleaning – Removes dirt, dust, and bacteria naturally
✅ Safe for Kids & Pets – No harmful residues left behind
Our Green Cleaning Practices:
🍃 Eco-Friendly Cleaning Products – Plant-based, biodegradable, and free from harsh chemicals
🍃 HEPA Filter Vacuums – Captures fine dust and allergens
🍃 Microfiber Cloths – Reduces waste and traps dust effectively
🍃 Water Conservation – Using efficient cleaning methods to minimize waste
Looking for a healthier, greener clean? 🌍✨ Contact us today to learn more about our eco-friendly cleaning services!
We bring all the necessary professional-grade cleaning supplies and equipment to ensure a thorough and efficient cleaning service.
What We Provide:
Eco-Friendly & Non-Toxic Cleaning Products (Safe for kids & pets)
Heavy-Duty Cleaning Supplies for post-construction cleanup
Microfiber Cloths & Mops for dust and surface cleaning
HEPA Vacuums to remove fine dust and allergens
Glass & Window Cleaning Tools for a streak-free shine
You don’t have to worry about a thing—we come fully prepared! If you have specific products you’d like us to use, just let us know.
We aim to make your first experience with us smooth, stress-free, and thorough! Here's what you can expect:
1. Initial Consultation & Agreement
📞 Before the appointment, we’ll confirm the details of your cleaning needs, including the scope of work, preferred cleaning times, and any special requests. We'll provide a free quote based on your project’s size and complexity.
2. Arrival & Introduction
👋 On the day of your appointment, our professional team will arrive on time, in uniform, and ready to work. We’ll briefly introduce ourselves and review the cleaning tasks to ensure we're on the same page.
3. Thorough Cleaning Service
🧼 Our team will begin with dusting, debris removal, and general surface cleaning, followed by more detailed tasks like floor mopping, window washing, and deep sanitizing. We’ll work efficiently, paying close attention to every detail.
4. Safety & Respect for Your Space
🔒 We’ll follow all safety procedures and take extra care with your property, ensuring that everything is treated with respect. We use eco-friendly cleaning products and professional-grade equipment for the best results.
5. Final Walk-Through
🧽 Once the cleaning is complete, we’ll do a final walk-through with you to ensure everything meets your expectations. If you’re happy with the results, we’ll conclude the service—if not, we’ll make it right!
6. Payment & Next Steps
💳 Once the job is done, we’ll go over the final invoice. We accept various payment methods, including credit cards, bank transfers, and checks. If you’re interested in recurring cleaning services, we can discuss future appointments.
We’re here to make your space clean and stress-free!
We want to make your cleaning experience as smooth and efficient as possible. While you don’t need to do much before our arrival, here are a few things to consider:
1. Clear the Area (Optional)
Move any large items or valuables you want to keep out of the way (e.g., furniture, personal items). This will allow us to focus on cleaning all the right areas without interruptions.
2. Access to the Property
Make sure that we can access the areas that need cleaning (e.g., unlocking gates, doors, or any rooms you want cleaned). If you won’t be home, we can arrange for keys or access instructions.
3. Let Us Know About Special Requests
If you have specific cleaning requests (e.g., certain areas to focus on, special products you’d like us to use), let us know before we arrive, and we’ll make sure to accommodate them!
4. Parking & Space
Ensure there is ample parking available for our cleaning team, so we can easily bring in our equipment and supplies.
That’s it! We’ll take care of the rest.
We understand the value of consistency and trust, which is why we make every effort to assign the same cleaning professional(s) to your regular appointments whenever possible. This helps our team become familiar with your specific cleaning needs, preferences, and expectations.
However, in cases where our team member is unavailable due to vacations, illness, or scheduling changes, we’ll ensure that another equally qualified and trained professional handles your service. Rest assured, we maintain high standards of quality and consistency across all our team members.
If you have a preference for a specific cleaner, feel free to let us know, and we’ll do our best to accommodate!
The cost of cleaning your home with Home Fix Ontario depends on several factors, including the size of your space, the type of cleaning (post-construction, deep cleaning, etc.), and any special requests you may have.
Here’s a general breakdown of how we determine pricing:
Factors That Influence the Cost:
- Size of Your Home (e.g., square footage, number of rooms)
- Type of Cleaning (Post-construction, deep cleaning, or move-in/move-out)
- Level of Cleanliness (The amount of cleaning required)
- Special Requests (e.g., window cleaning, air duct cleaning, etc.)
- Frequency of Service (One-time cleaning vs. recurring cleaning)
We offer free estimates based on your specific needs, so you know exactly what to expect before we begin.
No, you do not need to be home on the day of your cleaning appointment!
At Home Fix Ontario, we understand that you have a busy schedule, so we offer flexible options to accommodate your needs. If you're unable to be home, we can arrange access through a key, lockbox, or secure entry instructions.
Here’s what you can do if you're not home:
- Provide us with access to your home (e.g., key, gate code, garage code).
- Let us know of any specific instructions or areas that require extra attention.
- Rest assured, we’ll treat your property with the utmost respect and follow all safety and cleaning protocols.
If you prefer to be home, that’s fine too—we’ll work with your schedule.
Yes, you can absolutely skip or reschedule an appointment with Home Fix Ontario! We understand that life happens, and we want to make things as convenient as possible for you.
How to Reschedule or Skip:
- Give us a call or send us a message as soon as possible (ideally at least 24 hours before your scheduled appointment) to let us know you need to reschedule or skip the service.
- We’ll work with you to find a new date that works for your schedule.
Flexible & Hassle-Free:
If you need to skip a visit, we’re happy to accommodate, and if you’re looking to reschedule, we’ll find the best time that fits. Your satisfaction and convenience are our top priority!
We prioritize security and convenience when entering your home for cleaning services. Here are the common ways we can access your home on the scheduled cleaning day:
1. Key/Lockbox
If you're not home, you can leave a key or provide a lockbox code for easy access.
2. Garage Code/Entry Code
For homes with a garage or security entry system, you can provide us with an access code to get into your property.
3. Meet and Greet
If you prefer, you can meet our team at the beginning of the service for a quick introduction and to go over any special instructions.
4. Secure Instructions
If there are specific entry instructions (e.g., side gate access, alarm codes), just let us know in advance, and we'll follow them to ensure a smooth process.
Rest assured, we take great care with security and respect for your home, so your property is in safe hands!
Your satisfaction is our top priority! If you're not completely satisfied with the cleaning service, here's what will happen:
1. Let Us Know Right Away
Contact us immediately if you're not happy with any part of the cleaning. We’ll listen to your concerns and make note of any specific areas or tasks that need attention.
2. We’ll Make It Right
We’re committed to ensuring your space is cleaned to the highest standards. If needed, we'll return to fix any issues at no extra cost, and we'll address any specific concerns you have to ensure everything meets your expectations.
3. Follow-Up
After the issue is resolved, we'll check in with you to ensure you're completely satisfied with the outcome.
Our goal is to earn your trust and provide top-quality service. If you’re not happy, we’ll work until you are!
Yes, Home Fix Ontario offers house cleaning gift certificates!
A gift certificate for our cleaning services makes for a perfect gift for any occasion—whether it's for a new homeowner, someone recovering from a renovation, or simply to give someone the gift of a clean, move-in ready space!
How It Works:
- Choose the Amount: You can select a custom amount or specific service (e.g., post-construction cleaning, deep cleaning).
- Easy to Use: The recipient can use the certificate toward any of our services, and we’ll apply it to their next cleaning session.
- Valid for All Services: Perfect for one-time cleaning or recurring services.
It’s a thoughtful, practical gift that anyone will appreciate!
We aim to make the payment process as easy and convenient as possible. Here’s what you can expect:
1. Payment Timing:
- After the Service: Payment is typically due after the cleaning service is completed.
- No upfront payment is required unless it's a special circumstance (e.g., large project).
2. Payment Methods:
We accept a variety of payment methods, so you can choose what works best for you:
Credit Cards (Visa, MasterCard, American Express)
Debit Cards
Bank Transfers
Checks
Cash (in person)
3. Invoicing:
Once the cleaning is finished, we’ll provide you with an invoice detailing the services completed and the total cost. We can send the invoice to you via email or in-person.
4. Recurring Services:
For ongoing services, we can set up automatic billing or pre-scheduled payments for your convenience.